Martin Amy who has for the last 14 years worked for Kelvin Hughes assisting Superyacht Captains with their charts and book orders has moved over to join the expanding team at David Store Navigational Management Ltd (DSNM), a Chart Management and Navigational Consultancy.
Martin has a vast amount of experience within the Super Yacht industry will help to drive the company forwards as it continues to expand in the industry. As a keen yachtsman himself, he has a clear understanding of the requirements of yachts navigation teams and will work to ensure that the high standards set by DSNM will be continued.
The past 12 months has been the company’s most successful year to date, with the client-base more than doubling and turnover reaching an all-time high.
The team of fleet managers now includes 5 members of staff which work closely with their clients to ensure the best possible service is provided to them. Each fleet manager is the first point of contact for their clients providing 24/7 support via email and phone.
Managing Director David Store says: "We have always taken customer care very seriously, talking and listening to our customers and taking their views on board. Martin’s experience will be a huge asset to the company. I am thrilled with his appointment and look forward to working with him to grow the business even further.”
David Store added: "We are in a market in which customers rightly expect an excellent, professional service. At DSNM we know that our service is not only the very best available but also that we listen to our customers. As a result, we will continue to refine our products and services to meet their needs now and in the future."
